Umbrella: Customer Care


Humans are a series of feathers
left inside-out. You are out
in the rain, pacing from one eve

to another, looking up
at the splintered gutters, left
cracked from last year’s

Michigan winter. At the door, you take
the world inside—one footprint
from the dirt path, a stone

from the park. Then, the disconnect:
all the croaking frogs and birds
chirping with the coming storm

are left in the trees; here,
there is a television,
warning signs. You point at the object

in your hands, and like a silent film,
she is at your side, touching
your arm, and pointing back.

Beneath her finger, there is
a small button, and a label that says,
Open here.


About mckenzielynntozan

McKenzie Lynn Tozan lives and writes in Indiana, where she works as a virtual assistant, editor, and freelance writer via her self-started business, MLT Creative. She received her MFA in Poetry from Western Michigan University, where she worked as the Layout and Design Editor for New Issues Poetry and Prose and as an Assistant Poetry Editor for Third Coast. She previously completed her B.S. in Secondary English Education and B.A. in English, with a Concentration in Writing, at Indiana University South Bend, where she worked as the Managing Editor for 42 Miles Press. Her poems have appeared in Rogue Agent, Whale Road Review, the James Franco Review, Emerge Literary Journal, Encore Magazine, Thank You for Swallowing, The Spooklet, Sleet Magazine, and Analecta, among others; and her book reviews and essays have appeared on The Rumpus and Motherly. When not writing, she enjoys art and music, and the simple mathematics of being a wife of one, a mama of two, and a cat-mom of three. For more, visit View all posts by mckenzielynntozan

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