Umbrella: Customer Care


Humans are a series of feathers
left inside-out. You are out
in the rain, pacing from one eve

to another, looking up
at the splintered gutters, left
cracked from last year’s

Michigan winter. At the door, you take
the world inside—one footprint
from the dirt path, a stone

from the park. Then, the disconnect:
all the croaking frogs and birds
chirping with the coming storm

are left in the trees; here,
there is a television,
warning signs. You point at the object

in your hands, and like a silent film,
she is at your side, touching
your arm, and pointing back.

Beneath her finger, there is
a small button, and a label that says,
Open here.


About mckenzielynntozan

McKenzie Lynn Tozan lives and writes in South Bend, Indiana, where she works as the Departmental Secretary of English and World Language Studies at Indiana University South Bend, and remains closely affiliated with 42 Miles Press, New Issues Poetry and Prose, and Wolfson Press. She previously received her MFA in Poetry from Western Michigan University, where she worked as the Layout and Design Editor for New Issues Poetry and Prose and as an Assistant Editor of Poetry for Third Coast. Her poems have appeared in Encore Magazine, Sleet Magazine, Rogue Agent, Thank You for Swallowing, Whale Road Review, The James Franco Review, The Birds We Piled Loosely, and Analecta; and her book reviews have appeared on her website and on The Rumpus. She lives with her husband, their daughter, and three cats. For more, visit View all posts by mckenzielynntozan

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